Information We Collect

1. Personal Information:

• When you make a reservation or check-in, we collect personal information such as your name, address, phone number, email address, payment details, and identification documents.

• If you participate in any surveys or promotional activities, we may collect additional personal details relevant to those activities.

2. Non-Personal Information:

• We collect non-personal information such as browser type, operating system, referring website, and the date and time of your visit to our website.

• We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

How We Use Your Information

1. To Provide Services:

• Process your reservations and payments.

• Communicate with you regarding your stay, including confirmation emails and customer service.

• Enhance your stay with personalized services and offers.

2. For Marketing Purposes:

• Send you promotional materials and special offers, provided you have opted to receive such communications.

• Conduct surveys and other market research to improve our services.

3. For Operational Purposes:

• Maintain and improve our website and hotel operations.

• Monitor and analyse usage and trends to enhance user experience.

4. Legal Compliance:

• Comply with legal obligations and protect our legal rights.

Information Sharing and Disclosure

1. With Service Providers:

• We may share your information with third-party service providers who assist us in operating our hotel and website, processing payments, and conducting our business.

2. For Legal Reasons:

• We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of The Dritan, our guests, or others.

Data Security

 We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

1. Access and Correction:

• You have the right to access and correct your personal information. Please contact us if you need to update any information.

2. Opt-Out:

• You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

3. Data Deletion:

• You may request the deletion of your personal information, subject to certain legal and operational requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone : 9742222952 / 9986301627

Email: reservation@thedritan.com / info@thedritan.com

Address: Srivari tower, 3, Lakshminarayanapura Rd, Lakshminarayana Pura, Brookfield, Bengaluru, Karnataka 560037